HP Officejet Pro L7680 Color All-in-One Printer
by Hewlett Packard
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Our Price: $639.94 Availability: Usually ships in 1-2 business days Buy Used: from $75.00 (click here) Category: CE See more product details |
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Customers in the UK,
Buy this product at amazon.co.uk
for British Pounds
Digital Cameras Photo Reviews of HP Officejet Pro L7680 Color All-in-One Printer
Customer Review: Great idea - poor execution
Summary: 1 Stars
The L7680 looks impressive, well documented, and easy to use. When it works the print quality and scan quality is excellent. Unfortunately the software does not execute as it should and gives errors during setup. After several install - fail - delete - re-install episodes (another 8 hours in the trash) I finally got it to work. However, only when hooked straight to pc. Just gave up on the ethernet connection. The program is nag-ware and is not light on the system resources when running in pc tray as designed. The printer is suppossed to print both sides - a major reason I got this. Spent another half day on phone with annoying tech support and not much to show for it. It jams most of the time - even with dry time set for as long as possible. Jams equally well with either HP or Xerox branded papers - so not a paper issue! It is a poor printer design issue. HP should be made to issue a re-call of these. Note the abysmal rating it has earned - too bad I got mine before all this came to light! What good are the nice features, etc. if it doesn't work? I would NOT recommend to a friend.Customer Review: Large, but good.
Summary: 4 Stars
Bought on amazon april 08, $239. Cons; large and heavy, slow start up, a bit noisy. Pros; fast, cheap ink (esp. large sizes), quality prints on photo paper. A good all in 1 printer. Customer Review: An ambitious but poorly executed printer
Summary: 2 Stars
I have had this printer for about two years of moderate use. The advertised feature list hit every requirement I had, but the reality I quickly had to accept was that anything other than the most straightforward printing function was likely to end in frustration and wasted time. I'd recommend you assess this series of printers not in terms of price for feature/function, but price compared to other very basic printers.
Issues of HP bloatware aside - well documented in others' comments - I'll begin with a positive and say I found the network printing capabilities of the printer to work fine. Digital filing functionality, however, was extremely slow and cumbersome - rather than trying to scan to pre-configured network storage directories as I did, I should have just scanned to a USB thumb drive and then moved the file to the desired directory.
Scanning and faxing through the document feeder rarely went without a hitch. Jams, skewed copies, etc. were far more the rule than the exception. I normally wound up doing page by page manual scanning on any multi-page document. Most recently, the scan/fax function has ceased working altogether. It sounds as though the drive mechanism for the scanner is stripped out - when I hit "scan" there is a loud screeching noise and I have to shut down the printer and reboot it to resume regular printing.
The automated "replace ink cartridge" messaging seems to begin about halfway through a cartridge's actual life and is annoying. The HP 88 cartridges do seem very expensive and short lived.
Having owned nothing but HP printers before, I think this will be the one that officially did me in. HP should take the lesson that delivering half the features at the same price, but delivered them in a product that is stable and reliable, is a far better way to build customer loyalty. I come away believing this printer was largely a piece of junk and it would be tough to go with HP again.
Customer Review: If you have problem with software, download updates.
Summary: 3 Stars
The hardware itself is not bad at all, color print on photo paper is very truthful. However the driver/software is Extremely Buggy. I first installed software on CD, it took long time but done without incidence. Later, I found it can not print more than 6 pages. I checked HP website and I could not believe my eyes. The solution is to download newer driver but this does not guarantee to solve the problem, the next solution Provided by HP is to LIMIT you pages printed each time to the maximum number it can print. Who will call that a solution?
Later I downloaded the new software and it can not install it due to some problems that HP had no solution yet. I downloaded their uninstall software and cleaned installation. And reinstalled software several times. And finally the printer seem to resume working. The HP solution center quit working and can not find the device. I googled the problem only to find some solutions involving cleaning up registry which I dread to do because it is risky and could take several hours easily in my past experience. So I tried newest update supposed to solve communication problem between computer and printer. It actually solved the problem. But those updates are available only in 2009, I can only imagine the frustration for those buyers who bought the printer early. One tip from other HP user is very useful as well, to install HP customarily. Updating software yourself and disable any software you can live without. Anything you can not understand in English you disable it if you can, this can give less change of catching a bug.
One thing, your default language for non-Unicode code seems need to be English for the upgrade to work. Hope this can save you from some future problems which should not be there. I used a Canon IP3000, never once had a software problem and never spent more than 5 minutes to install software/driver, not for L7680 though.
Customer Review: A PRINTER FOR MASOCHISTS ONLY!
Summary: 3 Stars
Since I purchased this printer I have had to uninstall and re-install it's software 4 times. Telephone calls to HP Tech Support have been all day or all evening affairs. In fact, I have printed up a copy of HP Tech Support's (Out-Sourced! Surprise!)instructions so I don't have to call and go over the same mind-numbing routine over and over again, I can just do it myself. I've learned to live with an assortment of various "hacks" to get this baby to work adequately.
The first thing that HP neglects to tell you when you set this up is that it draws too much electricity (or whatever....mojo) to work properly if you plug it directly into one of your computer's empty USB2 ports. The printer requires it's own electrified USB hub....all by itself!
The "hardware" works just fine. A bit of a quibble with the paper feeder, but basically the printer itself delivers what it promises. It prints well, faxes well, has a legal size flatbed scanner....which is why I chose this model to begin with.
My last HP all in one worked just great. I replaced it because HP no longer supported the ink cartridge and the print heads were starting to go and costly to replace.
I use Windows XP, I don't know exactly what the HP software glitch is but the scanning program will not function. In order to use the scanner I have to use the adequate scanning program that comes with Windows. I don't bother with HP Photosmart Essential or whatever else came with the printer. Its a nightmare!
Every so often, usually when I need to print something right away, the software goes bi-polar and everything crashes. Chaos reigns. Day becomes dark. The only fix is to un-install and then re-install. What causes the glitch? Does HP have any idea? Doubtful!
Life is too short and one could go mad over lesser things!
UPDATE 8-06-09: Damn thing has crashed for the 5th time! I am tearing my hair out! This is supposed to make my life easier but it is making my life miserable. If you hear a crash it is the sound this printer makes when thrown out of a 20th floor window.